Equipment & Customer Service Pro

U-Haul; Coon Rapids (MN); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Minnesota to be the face of our service, assisting customers, inspecting and maintaining equipment, and using up-to-date technology to dispatch and return rentals.

This role offers on-the-job education, a fast-paced environment, and bonuses including a $100 hiring bonus and a $300 cash bonus upon completion of certification, along with a range of benefits listed by the employer.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Minnesota to be the face of our service, assisting customers, inspecting and maintaining equipment, and using up-to-date technology to dispatch and return rentals.

This role offers on-the-job education, a fast-paced environment, and bonuses including a $100 hiring bonus and a $300 cash bonus upon completion of certification, along with a range of benefits listed by the employer.