Customer Service & Equipment Support — Hiring Bonus

uhaul; Saint Joseph (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Life insurance

Employee discounts

Gym Reimbursement

MetLaw Legal program

Job summary

U-Haul is hiring a Customer Service Representative in Saint Joseph, Missouri. You will be the face of our service, assisting customers with products and services, managing rentals with U-Scan, and ensuring equipment is inspected, fueled, and ready for use. The role emphasizes safety, teamwork, and continual training through U-Haul University.

The position requires a valid driver's license and a high school diploma, with on-the-job education and opportunities for growth.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is hiring a Customer Service Representative in Saint Joseph, Missouri. You will be the face of our service, assisting customers with products and services, managing rentals with U-Scan, and ensuring equipment is inspected, fueled, and ready for use. The role emphasizes safety, teamwork, and continual training through U-Haul University.

The position requires a valid driver's license and a high school diploma, with on-the-job education and opportunities for growth.