Customer Experience Pro - Equipment & Service

U-Haul International, Inc.; Falls Church (VA); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Career stability

Health insurance & prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

LifeLock Identity Theft Protection

MetLife auto and home insurance

Job summary

U-Haul International, Inc. is seeking a Part-Time Customer Service Representative in Falls Church, VA. You will assist customers with U-Haul products, manage rentals using U-Scan, and help move and hook up trucks and trailers while inspecting equipment for safety and readiness.

The role includes training through U-Haul University, with opportunities for advancement and a $12–$13 hourly pay range. Certification for propane and forklift operation is provided upon employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Part-Time Customer Service Representative in Falls Church, VA. You will assist customers with U-Haul products, manage rentals using U-Scan, and help move and hook up trucks and trailers while inspecting equipment for safety and readiness.

The role includes training through U-Haul University, with opportunities for advancement and a $12–$13 hourly pay range. Certification for propane and forklift operation is provided upon employment.