Customer Service Associate — Help & Equip Customers

U-Haul International, Inc.; Virginia Beach (VA); Hybrid; USD 17,000 - 18,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, and

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins

Dave Ramsey’s SmartDollar Program

Gym Reimbursement Program

Dental & Vision Plans

Job summary

U-Haul International, Inc. in Virginia Beach seeks a Customer Service Representative to assist customers inside and outside a U-Haul center with products and services, use U-Scan tech to manage rentals, and help move and hook up equipment.

The position requires a valid driver’s license and a high school diploma or equivalent; on-the-job education is provided, with benefits including health and prescription plans, 401(k), life insurance, and other employee programs.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Virginia Beach seeks a Customer Service Representative to assist customers inside and outside a U-Haul center with products and services, use U-Scan tech to manage rentals, and help move and hook up equipment.

The position requires a valid driver’s license and a high school diploma or equivalent; on-the-job education is provided, with benefits including health and prescription plans, 401(k), life insurance, and other employee programs.