Customer Service & Rentals Pro – On-the-Job Training

uhaul; Lafayette (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Lafayette, LA is seeking a Customer Service Representative to be the face of our friendly team and assist customers with U-Haul products and services. You will help dispatch and return equipment, inspect vehicles, and use U-Scan technology to manage rentals.

The role offers on-the-job education with opportunities to advance within a stable, nationwide company. Candidates must have a valid driver’s license and a high school diploma or equivalent, with paid holidays and a comprehensive

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Lafayette, LA is seeking a Customer Service Representative to be the face of our friendly team and assist customers with U-Haul products and services. You will help dispatch and return equipment, inspect vehicles, and use U-Scan technology to manage rentals.

The role offers on-the-job education with opportunities to advance within a stable, nationwide company. Candidates must have a valid driver’s license and a high school diploma or equivalent, with paid holidays and a comprehensive