Customer Service & Equipment Support Specialist

U-Haul; Metairie (LA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Gym Reimbursement Program

Discounts on Apple products, Dell, etc

Employee Assistance Program (EAP)

MetLaw Legal program

Job summary

U-Haul in Metairie, LA seeks a friendly Customer Service Representative to be the face of our service and assist customers with rentals, equipment inspection, and returns.

You’ll use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and participate in ongoing U-Haul education through U-Haul University.

A high school diploma and a valid driver’s license are required.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in Metairie, LA seeks a friendly Customer Service Representative to be the face of our service and assist customers with rentals, equipment inspection, and returns.

You’ll use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and participate in ongoing U-Haul education through U-Haul University.

A high school diploma and a valid driver’s license are required.