Customer Service Receptionist – Growth & Training

Chandler Tolbert - State Farm Agent; Edmond (OK); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Chandler Tolbert - State Farm Agent in Edmond, Oklahoma is seeking a Customer Service Representative / Receptionist to join a local office. The role focuses on customer experience, handling service requests, and supporting insurance needs. Training is provided; prior insurance experience is not required.

The position offers a Monday–Friday schedule with compensation ranging $15–$17 per hour plus performance incentives. Apply to join a growing State Farm agent team in Edmond.

Qualifications

• Previous customer service experience is a plus, but not required.
• Willingness to learn and train for an insurance office role.
• Strong communication and organizational skills.

Responsibilities

• Answer calls, texts, and emails professionally.
• Greet customers and create a welcoming office experience.
• Assist with billing, payments, policy changes, and general questions.
• Follow up on customer requests and help resolve issues.
• Schedule appointments and manage office communications.
• Maintain accurate customer records.
• Explain insurance options and next steps to customers.
• Identify customer needs and connect them with the appropriate team.
• Collaborate with the team to deliver an exceptional customer experience.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team player

Organization

Job description

Chandler Tolbert - State Farm Agent in Edmond, Oklahoma is seeking a Customer Service Representative / Receptionist to join a local office. The role focuses on customer experience, handling service requests, and supporting insurance needs. Training is provided; prior insurance experience is not required.

The position offers a Monday–Friday schedule with compensation ranging $15–$17 per hour plus performance incentives. Apply to join a growing State Farm agent team in Edmond.