Customer Service Specialist - Growth & Training Path

State Farm; Edmond (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Company parties

Job summary

State Farm is seeking a Customer Service Representative to join Thomas Webber - State Farm Agent in Edmond, OK. You will greet customers, resolve inquiries, and support the agent team to grow a local insurance business.

The role emphasizes attention to detail, clear communication, and the ability to multitask across policy questions, claims, and account updates while delivering friendly, reliable service to the community.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service mindset

Communication skills

Interpersonal skills

Attention to detail

Job description

State Farm is seeking a Customer Service Representative to join Thomas Webber - State Farm Agent in Edmond, OK. You will greet customers, resolve inquiries, and support the agent team to grow a local insurance business.

The role emphasizes attention to detail, clear communication, and the ability to multitask across policy questions, claims, and account updates while delivering friendly, reliable service to the community.