Customer Service Receptionist

JAMES RIVER EQUIPMENT VIRGINIA LLC; Fishersville (VA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Disability and life insurance

401k with employer match

Tools and PPE allowance

Paid time off and holidays

Employee recognition rewards program

Opportunities for leadership & growth

Job summary

James River Equipment in Fishersville, VA is seeking a Customer Service Receptionist to provide front desk support and administrative assistance across departments. You will handle calls, direct visitors, process deposits, and maintain records to keep day-to-day operations running smoothly.

We value friendly team players with strong communication, basic accounting know-how, and proficiency with Microsoft Office.

Qualifications

• Strong communication and customer service orientation.
• Basic accounting/Math knowledge for deposits and simple record keeping.
• Previous clerical experience is preferred.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office and standard desktop tools.

Responsibilities

• Performs a full range of administrative support duties for a dealership location.
• Directs phone calls to appropriate personnel.
• Receives visitors and directs to proper parties.
• Prepares bank deposits and balances cash receipts.
• Records accounts payable and accounts receivable entries.
• Maintains AP/AR records.
• Reviews purchase orders and submits paperwork to Accounting.
• Distributes mail and maintains dealership files.
• Drafts and types standard letters and memoranda.
• Provides admin support to sales, parts, and service departments.
• Orders office supplies as needed.

Skills

Strong communication

General accounting knowledge

Clerical experience

Organizational skills

Microsoft Office proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Details: Job Location: Fishersville - Fishersville, VA 22939, Position Type: Full Time,

Join the team at James River Equipment in Fishersville

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

As a Customer Service Receptionist, your typical responsibilities will include:

• Performs a full range of administrative support duties for a dealership location. Directs phone calls received at the location to the appropriate dealership personnel.
• Receives visitors and telephone calls ensuring these individuals are directed to the proper parties within the dealership
• Prepares bank deposits and balances cash receipts
• Records standard accounts payable and accounts receivable entries on a daily and monthly basis
• Maintains accounts payable or accounts receivable records
• Reviews purchase orders ensuring information is accurate and submits supporting paperwork to the Accounting Department
• Distributes mail and maintains dealership files
• Drafts and types standard letters and memoranda as requested and prepares documents for distribution
• Provides administrative support to the sales, parts, and service departments at that location
• May order office supplies for the store location

Requirements include:

• Strong communication skills with a focus on customer service
• General accounting/math knowledge
• Previous experience in a clerical position preferred
• Excellent organizational skills
• Ability to use standard desktop load applications such as Microsoft Office
• High School degree or equivalent experience

Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!

Life at James River Equipment: About the Benefits

In addition to a competitive hourly rate of pay (negotiable based on experience), the successful candidate will receive:

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual tools and PPE allowance for service staff
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com