Customer Service & Quotation Specialist

Motion & Flow Control Products, Inc.; Portland (OR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life Insurance

Paid holidays/vacation/sick time

Job summary

Motion & Flow Control Products, Inc. is seeking a Customer Service Representative to handle quotations, orders, and lead times from domestic customers and distributors.

The role involves preparing quotes, writing orders, and relaying information to customers and suppliers, while coordinating with other departments for PO processing and customer service support. The CSR will use ERP systems to track orders, ensure accurate data, support the Outside Sales Team, and assist accounts receivable with

Qualifications

• Excellent written & oral communication skills required.
• Detail oriented with strong organizational skills.

Responsibilities

• Receive requests for quotations, orders, and lead-times.
• Prepare quotations and write orders.
• Coordinate with departments to process POs and support customers and the Outside Sales Team.
• Use ERP systems to retrieve and input customer information and orders.
• Provide timely customer service and issue resolution.
• Assist accounts receivable with payments and credit holds.

Skills

Excellent communication

Relationship building

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

Epicor Prophet 21

Job description

Motion & Flow Control Products, Inc. is seeking a Customer Service Representative to handle quotations, orders, and lead times from domestic customers and distributors.

The role involves preparing quotes, writing orders, and relaying information to customers and suppliers, while coordinating with other departments for PO processing and customer service support. The CSR will use ERP systems to track orders, ensure accurate data, support the Outside Sales Team, and assist accounts receivable with