Customer Service Project Manager

Bargreen Ellingson; Tacoma (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement match

Vacation

Paid holidays

Sick leave

Job summary

Bargreen Ellingson in Tacoma, WA is seeking a Project Manager to support our sales team in an in-office capacity. This administrative role focuses on scheduling, order entry, and project coordination to ensure smooth customer service delivery.

The ideal candidate will have strong Excel skills, excellent communication, and the ability to multitask in a fast-paced, high-volume office environment, while maintaining attention to detail and teamwork.

Qualifications

• Bachelor's or Associate's degree in Business or related field, or equivalent experience.
• Experience in customer service, sales, project management, or restaurant industry preferred.
• Proficiency in Excel and typing acumen.
• Experience in administration and high-volume office work.
• Strong analytical, organizational, and time-management skills.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• Ability to multitask and quickly switch focus without losing sight of projects.
• Works well independently and in a team environment.
• High level of attention to detail and accuracy.
• Ability to maintain a company insurable driving record.

Responsibilities

• Management of development schedule - confirming account set up, orders entered, and project notes.
• Scheduling install/delivery dates with staging company and internal warehouses.
• Management of shared drive - running the open order report for project summary.
• Securing staging contracts.
• Communicating with franchisees and general contractors for project updates, scheduling deliveries, and order tracking.
• Creates and maintains strong working relationships with customers and co-workers.
• Perform other responsibilities as directed.

Skills

Excel proficiency

Typing speed

Analytical skills

Organizational skills

Time management

Customer service

Communication

Teamwork

Multitasking

Independent work

Education

Bachelor's or Associate's degree in Business or related field

Tools

Microsoft Excel

Job description

Description

Bargreen Ellingson is looking for a Project Manager to join our customer service team. This is an administrative role responsible for supporting our established sales team. This role is a full time in-office position.

Essential Duties & Responsibilities:

• Management of development schedule - confirming account set up, orders entered, and project notes.
• Scheduling install/delivery dates with staging company and internal warehouses.
• Management of shared drive - running the open order report for project summary.
• Securing staging contracts.
• Communicating with franchisees and general contractors for project updates, scheduling deliveries, and order tracking.
• Creates and maintains strong working relationships with customers and co-workers.
• Perform other responsibilities as directed.

Requirements

• Bachelor's or Associate's degree in Business, a related field or equivalent experience preferred
• Previous customer service, sales, project management or restaurant experience preferred.
• Computer literacy including strong excel knowledge and typing acumen.
• Experience in administration and high-volume office work.
• Strong analytical, organizational, and time management skills.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• The ability to multitask and quickly switch your focus without losing sight of projects and goals.
• Works well independently and in a team environment.
• High level of attention to detail and accuracy.
• Ability to maintain a company insurable driving record.

Work Environment:

• Generally indoor work environment with variable conditions.
• 100% in-office at our corporate office in Tacoma, WA

Physical Requirements:

• Occasionally stand, stoop, bend, and kneel.
• Ability to sit for long periods of time.
• While performing the duties of this job, the employee is regularly required to talk or hear; read and identify numbers.

Bargreen Ellingson offers a comprehensive benefit program, which includes medical and dental insurance, retirement match, vacation, paid holidays, and sick leave (as mandated by local laws) for all full-time employees. Benefits for part-time employees include retirement match and sick leave (as mandated by local laws). Note: Benefits and eligibility may vary depending on location, position and hours worked. A full summary of benefits will be provided upon hire.

Bargreen Ellingson is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Bargreen Ellingson, a federal contractor, participates in E-Verify and will provide the federal government with information from each new employee’s Form I-9 to confirm authorization to work in the United States.