Customer Service Pro with Commission & Growth Path

Dead River Company; Caribou (ME); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Tuition assistance

Employee discounts

Growth opportunities

Job summary

Dead River Company in Caribou, Maine is seeking a dependable Customer Service Representative to provide exceptional service, handle calls, assist walk-in customers, and support daily office tasks. You will use the ADDS E3 system for account setup and updates, manage data entry and inventory, and assist with payments and scheduling while collaborating across teams to ensure smooth operations.

The position offers competitive pay and comprehensive benefits, with opportunities for growth within the

Qualifications

• Minimum of one year of customer service experience.
• Experience with computer systems and data entry is required.
• Strong communication and multitasking skills.

Responsibilities

• Answer incoming calls and assist walk-in customers professionally.
• Maintain customer accounts using the ADDS E3 system.
• Perform data entry and office tasks including inventory, accounts payable/receivable, posting, and deposits.
• Support price changes and bank deposits.
• Develop knowledge of products, services, and delivery schedules.
• Participate in promotions and cross-train with the team.
• Handle general office duties and participate in special projects.

Skills

Customer service

Data entry

Phone support

Communication

Education

High school diploma or equivalent

Tools

ADDS E3 system

Job description

Dead River Company in Caribou, Maine is seeking a dependable Customer Service Representative to provide exceptional service, handle calls, assist walk-in customers, and support daily office tasks. You will use the ADDS E3 system for account setup and updates, manage data entry and inventory, and assist with payments and scheduling while collaborating across teams to ensure smooth operations.

The position offers competitive pay and comprehensive benefits, with opportunities for growth within the