Customer Service Pro — Weekly Pay & Growth Path

ACE Hardware; Dallas (TX); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Health coverage

401(k)

Tuition Reimbursement

Employee Discounts

Job summary

Ace Hardware in Dallas, TX is hiring a Customer Service Representative for the 1st shift. You’ll answer retailer inquiries, track orders, and coordinate with shipping, credit, and accounting to keep orders moving.

The role requires a high school diploma, at least 2 years of customer service, strong phone and computer skills (SAP, AS400, Word and Excel), and a safety-minded approach. Ace provides weekly pay and comprehensive benefits.

Qualifications

• Minimum high school diploma required.
• Minimum of 2 years customer service experience.
• Excellent phone skills including professional phone presence.
• Excellent computer skills. Prefer experience with SAP, AS400, Microsoft Word and Excel.

Responsibilities

• Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand.
• Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders.

Skills

Customer service

Phone skills

Problem solving

Computer skills

Education

High school diploma

Some college preferred

Tools

SAP

AS400

Microsoft Word

Excel

Job description

Ace Hardware in Dallas, TX is hiring a Customer Service Representative for the 1st shift. You’ll answer retailer inquiries, track orders, and coordinate with shipping, credit, and accounting to keep orders moving.

The role requires a high school diploma, at least 2 years of customer service, strong phone and computer skills (SAP, AS400, Word and Excel), and a safety-minded approach. Ace provides weekly pay and comprehensive benefits.