Customer Service Pro — Training, Bonuses & Growth

U-Haul International, Inc.; Town of Hempstead (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLife auto and home insurance

Dental & Vision Plans

Gym Reimbursement Program

Mindset App Reimbursement

Paid holidays

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service at the center, helping customers with products, services, and equipment, while using modern technology to manage rentals and inventory. The role includes on-the-job education and opportunities for career growth.

We offer sign-on bonuses, extensive benefits, and a variety of perks aimed at employee wellbeing and professional development.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our service at the center, helping customers with products, services, and equipment, while using modern technology to manage rentals and inventory. The role includes on-the-job education and opportunities for career growth.

We offer sign-on bonuses, extensive benefits, and a variety of perks aimed at employee wellbeing and professional development.