Customer Service Pro — Start Today, Paid Training & Perks

U-Haul International, Inc.; Fayetteville (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Two hands-on interviews paid

Hiring bonus $100

Cash bonus $300 upon certification

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. in Fayetteville, NC is seeking a Customer Service Representative to be the friendly face of our service team. You will help customers, dispatch and return equipment using U-Haul's mobile tech, and support daily store operations.

The role offers on-the-job training, opportunities for advancement, and bonuses for hiring and completion milestones. A valid driver's license and a high school diploma are required, with safety certifications offered through employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Ability to work in a team and assist customers.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (certification offered)

Propane handling (certification offered)

Job description

U-Haul International, Inc. in Fayetteville, NC is seeking a Customer Service Representative to be the friendly face of our service team. You will help customers, dispatch and return equipment using U-Haul's mobile tech, and support daily store operations.

The role offers on-the-job training, opportunities for advancement, and bonuses for hiring and completion milestones. A valid driver's license and a high school diploma are required, with safety certifications offered through employment.