Customer Service Pro - Rentals, Training & Growth

Uhaul; Versailles (KY); On-site; USD 45,957,000 - 57,308,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescriptions

Paid holidays, vacation and sick days

Life insurance

401(k) savings plan

ESOP

Employee assistance program

Discounts on Apple products, Dell PCs,

Dental & Vision plans

Hiring bonuses: $100 hiring bonus

Sign-on bonus: $300

Job summary

U-Haul in Versailles, Kentucky is hiring a Customer Service Representative to assist customers with U-Haul products and services at the location.

You will use U-Scan technology to manage rentals, move and hook up trucks, inspect equipment, and handle invoices and returns. The role requires a high school diploma and a valid driver’s license; a variety of benefits and bonuses are offered.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with clean driving record.
• Excellent communication and customer service skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers on products and services.
• Prepare rental invoices and process equipment returns.
• Install hitches and trailer wiring.
• Propane fill (certification offered upon employment).
• Drive a forklift (certification offered upon employment).
• Other duties as assigned; participate in U-Haul University.

Skills

Customer service

Communication

Driving safety

Education

High School Diploma or equivalent

Job description

U-Haul in Versailles, Kentucky is hiring a Customer Service Representative to assist customers with U-Haul products and services at the location.

You will use U-Scan technology to manage rentals, move and hook up trucks, inspect equipment, and handle invoices and returns. The role requires a high school diploma and a valid driver’s license; a variety of benefits and bonuses are offered.