People-First CSR: Equipment & Rentals Expert

U-Haul International, Inc.; O'Bannon (KY); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k)

Employee Discounts

ESOP

Vehicle discounts

Two on-site interviews

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Louisville, KY. This part-time position involves helping customers with U-Haul products and services, managing rentals via smartphone tech, and assisting with vehicle hookups and safety inspections.

The role emphasizes customer service excellence and on-the-job training. Applicants should have a valid driver’s license and a high school diploma or equivalent.

Qualifications

• Valid driver’s license required.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High School Diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Louisville, KY. This part-time position involves helping customers with U-Haul products and services, managing rentals via smartphone tech, and assisting with vehicle hookups and safety inspections.

The role emphasizes customer service excellence and on-the-job training. Applicants should have a valid driver’s license and a high school diploma or equivalent.