Customer Service Pro: Rentals & Equipment Tech (Earn Today)

U-Haul; Salisbury (NC); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Dental & Vision plans

ESOP

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the face of its service and help customers throughout their journeys by inspecting and maintaining equipment and assisting with rentals using U-Scan technology.

The role involves loading, moving trucks, answering questions, preparing invoices, and participating in U-Haul education through U-Haul University; certification for propane and forklift available upon employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of its service and help customers throughout their journeys by inspecting and maintaining equipment and assisting with rentals using U-Scan technology.

The role involves loading, moving trucks, answering questions, preparing invoices, and participating in U-Haul education through U-Haul University; certification for propane and forklift available upon employment.