Customer Service Pro - Rentals & Equipment Support

U-Haul International; Jasper (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

Job summary

U-Haul International is seeking a personable Customer Service Representative to be the face of our service team. You will help customers, manage rentals, and assist with equipment inspections using U-Scan technology.

Join a team that values on-the-job education, paid training, and opportunities for advancement while working in a busy retail environment at a U-Haul location. The role may include safety practices and certifications offered upon employment, with eligibility for benefits such as

Qualifications

• Valid driver’s license with good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Propane handling certification

Job description

U-Haul International is seeking a personable Customer Service Representative to be the face of our service team. You will help customers, manage rentals, and assist with equipment inspections using U-Scan technology.

Join a team that values on-the-job education, paid training, and opportunities for advancement while working in a busy retail environment at a U-Haul location. The role may include safety practices and certifications offered upon employment, with eligibility for benefits such as