Customer Service & Equipment Specialist

U-Haul International, Inc.; Barstow (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the friendly face in our centers, assisting customers with products and services and using U-Scan tech to manage rentals and inventory.

You may move and hook up trucks, inspect equipment, and educate customers on offerings. Propane fill and forklift use may require certification; ongoing training through U-Haul University is provided.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the friendly face in our centers, assisting customers with products and services and using U-Scan tech to manage rentals and inventory.

You may move and hook up trucks, inspect equipment, and educate customers on offerings. Propane fill and forklift use may require certification; ongoing training through U-Haul University is provided.