Customer Service Pro — Rentals & Equipment

U-Haul; Hyattsville (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Hyattsville, MD. The role involves helping customers with products and services, managing rentals with smartphone-based U-Scan tech, and assisting with equipment hookups and inspections. It offers hands-on training, interview incentives, and potential bonuses.

We value a valid driver's license and a high school diploma. The position emphasizes safety, teamwork, and ongoing education through U-Haul University.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Customer service aptitude and friendly demeanor.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Hyattsville, MD. The role involves helping customers with products and services, managing rentals with smartphone-based U-Scan tech, and assisting with equipment hookups and inspections. It offers hands-on training, interview incentives, and potential bonuses.

We value a valid driver's license and a high school diploma. The position emphasizes safety, teamwork, and ongoing education through U-Haul University.