Customer Service Pro — Rentals & Equipment Support

U-Haul International, Inc.; Falls Church (VA); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Health insurance & Prescription plans

401(k) Savings Plan

Life insurance

Employee Stock Ownership Plan (ESOP)

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International, Inc. in Falls Church, Virginia seeks a part-time Customer Service Representative to assist customers, manage rentals with U-Scan technology, and help with equipment inspection and turnover. You will join a supportive team focused on delivering exceptional service on-site.

The role offers on-the-job education, with paid interview days and eligibility for bonuses and a range of benefits. Training and certification opportunities are provided by U-Haul.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Falls Church, Virginia seeks a part-time Customer Service Representative to assist customers, manage rentals with U-Scan technology, and help with equipment inspection and turnover. You will join a supportive team focused on delivering exceptional service on-site.

The role offers on-the-job education, with paid interview days and eligibility for bonuses and a range of benefits. Training and certification opportunities are provided by U-Haul.