Rentals & Equipment Support Specialist

U-Haul; Rockville (MD); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products and more

Gym Reimbursement Program

MetLife auto and home insurance

Dental & Vision Plans

Job summary

U-Haul is looking for a Customer Service Representative in Rockville, MD to assist customers with products and services and to help manage rentals using U-Scan technology. The role requires moving and hooking up trucks, inspecting equipment, and educating customers about options.

The position emphasizes safety, vehicle handling, and ongoing training through U-Haul University. Eligible applicants should have a valid driver's license and a high school diploma or equivalent.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is looking for a Customer Service Representative in Rockville, MD to assist customers with products and services and to help manage rentals using U-Scan technology. The role requires moving and hooking up trucks, inspecting equipment, and educating customers about options.

The position emphasizes safety, vehicle handling, and ongoing training through U-Haul University. Eligible applicants should have a valid driver's license and a high school diploma or equivalent.