Customer Service Pro - Quick Start, Training & Perks

Uhaul; Mobile (AL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance

Paid holidays

Life insurance

401(k) plan

ESOP

Identity theft protection

Legal/MetLaw

Job summary

U-Haul is seeking a Customer Service Representative in Mobile, AL to be the friendly face of our service team. You will assist customers, inspect and maintain equipment, and use smartphone technology to dispatch and return rentals.

The role offers on-the-job education, safety training, and opportunities to advance within the company. A hiring bonus and a range of benefits accompany the position.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Customer Service Representative in Mobile, AL to be the friendly face of our service team. You will assist customers, inspect and maintain equipment, and use smartphone technology to dispatch and return rentals.

The role offers on-the-job education, safety training, and opportunities to advance within the company. A hiring bonus and a range of benefits accompany the position.