Customer Service Pro — Overnight & Weekend Shifts

Laundry Capital; Columbus (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Commuter benefits

Tips

Productivity bonuses

Job summary

Laundry Capital in Columbus, OH is hiring a Customer Service Associate to help run a large, clean laundromat with a friendly, customer-first approach. You will assist customers with card usage, machine selection, wash-and-fold orders, and retail purchases, while maintaining a safe, organized store environment.

The role requires staying on your feet up to 8+ hours, lifting up to 35 pounds, and working overnights and weekends.

Qualifications

• Standing for 8+ hours per shift and ability to lift up to 35 lb.
• Overnight and weekend availability required.
• Strong professional communication with customers and teammates.
• Previous customer service or retail experience preferred.
• Ability to resolve issues promptly and calmly.

Responsibilities

• Assist customers with laundry cards, machine selection, and wash/fold orders.
• Process cash register transactions accurately.
• Know product usage and upsell related items.
• Keep retail items stocked and report low inventory.
• Log maintenance issues and escalate safety concerns.
• Follow safety practices and maintain a clean store environment.

Skills

Customer service

Cash handling

Communication

Teamwork

Overnights

Tools

POS system

Job description

Laundry Capital in Columbus, OH is hiring a Customer Service Associate to help run a large, clean laundromat with a friendly, customer-first approach. You will assist customers with card usage, machine selection, wash-and-fold orders, and retail purchases, while maintaining a safe, organized store environment.

The role requires staying on your feet up to 8+ hours, lifting up to 35 pounds, and working overnights and weekends.