Customer Experience Lead - Laundromat & Retail Sales

Laundry Mgmnt Grp In; Columbus (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Tips from customers

Flexible scheduling

Employee discount

Career growth

Job summary

Laundry Capital is seeking a Customer Service Associate in Columbus, OH. You will be the face of the store, helping customers with laundry cards, machine selection, and retail purchases, while maintaining a clean and safe environment.

The role requires standing for long periods, lifting up to 35 pounds, and delivering friendly, professional service. Previous retail or customer service experience is preferred, with opportunities for career growth within a fast-growing company.

Qualifications

• Experience in customer service or retail preferred.
• Ability to stand for 8+ hours and lift 35 pounds.
• Professional communication with customers and associates.

Responsibilities

• Assist customers with laundry cards, machine selection and operation, and retail purchases.
• Operate cash register or POS system accurately.
• Keep products neatly stocked and communicate inventory needs to management.
• Report maintenance issues and safety concerns to supervisor.
• Maintain a safe store environment and follow company policies.

Skills

Customer service

Communication

Cash handling

Teamwork

Job description

Laundry Capital is seeking a Customer Service Associate in Columbus, OH. You will be the face of the store, helping customers with laundry cards, machine selection, and retail purchases, while maintaining a clean and safe environment.

The role requires standing for long periods, lifting up to 35 pounds, and delivering friendly, professional service. Previous retail or customer service experience is preferred, with opportunities for career growth within a fast-growing company.