Customer Service Pro: On-the-Job Training & Perks

U-Haul International, Inc.; Olive Branch (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

ESOP

Discounts on electronics and hotels

Employee Assistance Program (EAP)

Identity Theft Protection

Job summary

U-Haul in Olive Branch, Mississippi, is seeking a Customer Service Representative to be the face of our service and help customers with their journeys. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch and return rentals.

This part-time role offers on-the-job education and opportunities for advancement, with bonuses and benefits described in the listing. You will perform hands-on tasks while providing exceptional customer support at our location.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Olive Branch, Mississippi, is seeking a Customer Service Representative to be the face of our service and help customers with their journeys. You will assist customers, inspect and maintain equipment, and use U-Scan technology to dispatch and return rentals.

This part-time role offers on-the-job education and opportunities for advancement, with bonuses and benefits described in the listing. You will perform hands-on tasks while providing exceptional customer support at our location.