Customer Service Pro - On-the-Job Training & Perks

U-Haul International; Los Angeles (CA); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Career stability

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays

Life insurance

MetLaw Legal program

Discounts on Apple products

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

Identity Theft Protection

Job summary

U-Haul International is seeking a part-time Customer Service Representative in Los Angeles, CA. You will assist customers, manage rentals with U-Scan, and help with loading and inspecting equipment on-site. The role includes transporting, connecting trailers, and educating customers about services.

The position offers on-the-job learning, safety certifications (propane, forklift), and opportunities to advance within a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a good driving record required.
• Customer service experience is a plus.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring.
• Fill propane and forklift operations may be required.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Driving

Interpersonal skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International is seeking a part-time Customer Service Representative in Los Angeles, CA. You will assist customers, manage rentals with U-Scan, and help with loading and inspecting equipment on-site. The role includes transporting, connecting trailers, and educating customers about services.

The position offers on-the-job learning, safety certifications (propane, forklift), and opportunities to advance within a supportive team environment.