Customer Service & Equipment Support Specialist

U-Haul; Los Angeles (CA); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus upon certification

Job summary

U-Haul is seeking a Customer Service Representative in Los Angeles to assist customers inside and outside the center, using U-Scan to manage rentals and inventory, and to prepare invoices. You will move and hook up trucks and trailers, inspect equipment, and answer questions to help customers on their journeys.

Certification for propane and forklift operation is offered on employment, and U-Haul provides on-the-job education, benefits, and opportunities for growth in a fast-paced team

Qualifications

• Must have a valid driver’s license and maintain a good driving record.
• High school diploma or equivalent.
• Must meet nicotine-free hiring policy as required by U-Haul and applicable law.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Valid driver's license

Education

High school diploma or equivalent

Tools

U-Scan

Job description

U-Haul is seeking a Customer Service Representative in Los Angeles to assist customers inside and outside the center, using U-Scan to manage rentals and inventory, and to prepare invoices. You will move and hook up trucks and trailers, inspect equipment, and answer questions to help customers on their journeys.

Certification for propane and forklift operation is offered on employment, and U-Haul provides on-the-job education, benefits, and opportunities for growth in a fast-paced team