Customer Service Pro – On-the-Job Training & Benefits

U-Haul; Escondido (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Gym Reimbursement Program

Paid holidays

Life insurance

Employee Assistance Program

Job summary

U-Haul is seeking a Customer Service Representative in Escondido to be the face of our exceptional service. You will assist customers with products and services, manage rentals with U-Scan tech, and help with the movement and setup of equipment.

The role requires a valid driver’s license and a high school diploma or equivalent, with on-the-job learning opportunities, certification trainings, and potential for advancement within a supportive team environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Escondido to be the face of our exceptional service. You will assist customers with products and services, manage rentals with U-Scan tech, and help with the movement and setup of equipment.

The role requires a valid driver’s license and a high school diploma or equivalent, with on-the-job learning opportunities, certification trainings, and potential for advancement within a supportive team environment.