Customer Service & Equipment Specialist

U-Haul; Escondido (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Life insurance

Dental & Vision Plans

Employee discounts

Job summary

U-Haul International in Escondido, CA is seeking a Customer Service Representative to be the face of exceptional service. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks while maintaining equipment on the lot.

Responsibilities include educating customers, invoicing, and safety checks. Propane and forklift certifications are offered upon employment, with ongoing training through U-Haul University.

Qualifications

• Minimum qualifications: valid driver’s license, high school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment, ensure safety and readiness.
• Educate customers about products and services.
• Prepare rental invoices and process returns.
• Install hitches and trailer wiring.
• Provide certification for propane and forklift as offered upon employment.
• Participate in ongoing U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International in Escondido, CA is seeking a Customer Service Representative to be the face of exceptional service. You will assist customers, manage rentals with U-Scan, and help move and hook up trucks while maintaining equipment on the lot.

Responsibilities include educating customers, invoicing, and safety checks. Propane and forklift certifications are offered upon employment, with ongoing training through U-Haul University.