Customer Service Pro: On-Site Training & Growth

Uline; Tacoma (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Bonuses

Paid holidays

Tuition assistance

Job summary

Uline, a family-owned company, is hiring a Customer Service Representative at the Washington Branch in Lacey, WA. Pay from $25 to $30 per hour with significant growth and earning potential. On-site, full-time shifts.

You will build customer relationships, provide solutions and deliver legendary service using world-class technology and training. The role requires strong problem solving, listening and communication skills, with paid holidays and benefits.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, is hiring a Customer Service Representative at the Washington Branch in Lacey, WA. Pay from $25 to $30 per hour with significant growth and earning potential. On-site, full-time shifts.

You will build customer relationships, provide solutions and deliver legendary service using world-class technology and training. The role requires strong problem solving, listening and communication skills, with paid holidays and benefits.