Customer Service Pro - Insurance Team Member, Growth & PTO

Mikesandsagency; Escanaba (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Simple IRA w/ match

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Escanaba, MI, is seeking a Customer Service Representative for a full-time role. The position requires strong customer service skills, effective communication, and a proactive approach to problem-solving. Ideal candidates will have the opportunity for advancement and contribute to customer satisfaction through exceptional service. Training and paid time off are included.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Use exemplary communication to meet customer needs.

Job description

A local insurance agency in Escanaba, MI, is seeking a Customer Service Representative for a full-time role. The position requires strong customer service skills, effective communication, and a proactive approach to problem-solving. Ideal candidates will have the opportunity for advancement and contribute to customer satisfaction through exceptional service. Training and paid time off are included.