Customer Service Pro: Growth, Flexible Schedule, Benefits

Paul Lanari - State Farm Agent; Austin (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Paul Lanari - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support community members with insurance needs. You will coordinate with agency team members to resolve inquiries, assist with policy changes, and maintain accurate customer records.

Ideal candidates have strong communication skills, attention to detail, and a customer-focused mindset. Internal growth opportunities are anticipated for driven, sales-minded team members.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Paul Lanari - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support community members with insurance needs. You will coordinate with agency team members to resolve inquiries, assist with policy changes, and maintain accurate customer records.

Ideal candidates have strong communication skills, attention to detail, and a customer-focused mindset. Internal growth opportunities are anticipated for driven, sales-minded team members.