Customer Service Pro: Inbound Calls, Appointments & Growth

Window World of Rhode Island; Warwick (RI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Performance-based bonuses

Paid time off and holidays

Training and development

Flexible scheduling options

Job summary

A leading exterior remodeling company is seeking a Customer Service Representative (CSR) in Warwick, RI. In this role, you'll handle inbound and outbound calls, converting inquiries into scheduled appointments while providing exceptional customer service. The ideal candidate is organized, detail-oriented, and possesses excellent communication skills. This position offers competitive pay ranging from $20–$24 per hour, performance-based bonuses, and opportunities for career advancement in a supportive and team-oriented environment.

Qualifications

• Strong communication skills and a confident phone presence.
• Positive, customer-first attitude.
• Organized and detail-oriented, especially with data entry and scheduling.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism.
• Convert customer inquiries into scheduled in-home appointments.
• Maintain customer information accurately in the CRM system.

Skills

Communication skills

Customer-first attitude

Data entry

Scheduling

Job description

A leading exterior remodeling company is seeking a Customer Service Representative (CSR) in Warwick, RI. In this role, you'll handle inbound and outbound calls, converting inquiries into scheduled appointments while providing exceptional customer service. The ideal candidate is organized, detail-oriented, and possesses excellent communication skills. This position offers competitive pay ranging from $20–$24 per hour, performance-based bonuses, and opportunities for career advancement in a supportive and team-oriented environment.