Dynamic CSR - Roofing & Solar with Growth & Benefits

Mavenavenue; Hampstead (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Base Pay + Bonuses

Industry-Leading Training

Full Benefits Package

Growth Opportunities

Culture of Excellence

Job summary

A leading service provider in roofing is seeking a Customer Service Representative to handle inbound calls and guide homeowners to roofing solutions. You will be the first point of contact, ensuring a superior customer experience while scheduling inspections. Ideal candidates are motivated by growth, possess strong sales skills, and have a passion for customer service. Full benefits package, competitive base pay, and bonuses offered in a fast-paced environment.

Qualifications

• A winning mindset, loving challenges, striving for success.
• Strong sales ability to turn calls into appointments.
• Confidence to engage and excite potential customers.
• A genuine passion for helping homeowners.
• Take pride in performance and results.

Responsibilities

• Handle inbound calls professionally and build trust.
• Convert qualified leads into scheduled appointments.
• Master scripts and sales techniques to increase bookings.
• Follow up on unscheduled leads and confirm appointments.
• Educate homeowners on services and processes.

Skills

Sales Ability

Customer Service

Confidence & Energy

Accountability & Ownership

Winning Mindset

Job description

A leading service provider in roofing is seeking a Customer Service Representative to handle inbound calls and guide homeowners to roofing solutions. You will be the first point of contact, ensuring a superior customer experience while scheduling inspections. Ideal candidates are motivated by growth, possess strong sales skills, and have a passion for customer service. Full benefits package, competitive base pay, and bonuses offered in a fast-paced environment.