Dynamic CSR: Flexible Hours + Bonus Potential & Growth

Handyman Connection of Fishers, IN; Fishers (IN); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Job summary

A home repair service provider in Fishers is seeking a Customer Service Representative to manage incoming calls, schedule jobs, and follow up with customers. This role offers competitive pay ranging from $15 to $21 per hour and performance bonuses. Ideal candidates will possess strong communication and organizational skills, with the ability to thrive in a fast-paced environment. Experience in customer service is preferred but not required. Join a supportive team focused on delivering great customer experiences.

Qualifications

• Candidate must have strong communication skills and be a great listener.
• Attention to detail and organization skills are crucial.
• Experience in customer service or office admin roles is a plus.

Responsibilities

• Manage incoming calls, handling questions and job requests.
• Schedule and coordinate jobs between customers and craftsmen.
• Follow up on estimates and customer satisfaction.

Skills

Strong Communication & People Skills

Friendly & Professional Demeanor

High Attention to Detail & Organization

Comfortable Making Outbound Calls

Proficient with Basic Software & Technology

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM/Scheduling software

Job description

A home repair service provider in Fishers is seeking a Customer Service Representative to manage incoming calls, schedule jobs, and follow up with customers. This role offers competitive pay ranging from $15 to $21 per hour and performance bonuses. Ideal candidates will possess strong communication and organizational skills, with the ability to thrive in a fast-paced environment. Experience in customer service is preferred but not required. Join a supportive team focused on delivering great customer experiences.