Customer Service Pro - Home Improvement Retail (Flexible)

Lowe's Home Centers, LLC; North Bergen (NJ); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health/Dental/Vision insurance

Life & Disability insurance

Paid time off

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Job summary

Lowe's in New Jersey is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will assist with locating merchandise, loading or stocking items, and guiding customers through checkout while delivering friendly, professional service daily.

The role supports a varied department mix and offers part-time scheduling, with opportunities to grow through training, benefits, and store programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Cash handling

Retail technology

Bi-lingual skills

Teamwork

Tools

Smartphones/Tablets

Job description

Lowe's in New Jersey is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will assist with locating merchandise, loading or stocking items, and guiding customers through checkout while delivering friendly, professional service daily.

The role supports a varied department mix and offers part-time scheduling, with opportunities to grow through training, benefits, and store programs.