Customer Service Associate - Home Improvement Leader

Lowe's Home Centers, LLC; New Brunswick (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in New Jersey to welcome customers, help them find products, and ensure a positive shopping experience. You will assist with locating merchandise, process orders, and may work across departments to deliver top-notch service.

The role involves standing, lifting up to 25 lbs, and occasionally loading merchandise. Prior retail tech experience and bilingual abilities are a plus. Join a team that values growth and community involvement.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Typing and computer use

Communication

Multitasking

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in New Jersey to welcome customers, help them find products, and ensure a positive shopping experience. You will assist with locating merchandise, process orders, and may work across departments to deliver top-notch service.

The role involves standing, lifting up to 25 lbs, and occasionally loading merchandise. Prior retail tech experience and bilingual abilities are a plus. Join a team that values growth and community involvement.