Customer Service Pro — Home Improvement & Growth

Lowe's; Lawnside (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase plan

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a part-time Customer Service Associate in Lawnside, NJ. You will welcome customers, help them find the right products, and ensure their needs are met throughout the shopping experience.

Daily tasks include assisting with locating items, stocking, processing orders, and potentially working in various departments based on store needs. Ideal for those who enjoy helping customers with home improvement challenges.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by filling empty spaces on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to improve service quality.
• Prepare department merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut wood, etc.).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Job description

Lowe's is seeking a part-time Customer Service Associate in Lawnside, NJ. You will welcome customers, help them find the right products, and ensure their needs are met throughout the shopping experience.

Daily tasks include assisting with locating items, stocking, processing orders, and potentially working in various departments based on store needs. Ideal for those who enjoy helping customers with home improvement challenges.