Customer Service Pro — Home Improvement Retail

Lowe's Companies, Inc.; Waco (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in a part-time role at our store in Texas. You will greet customers, help them locate products, and ensure a smooth shopping experience while maintaining the store's appearance and organization.

You will work across departments as needed, assist with loading merchandise, and process orders to meet customer expectations. The role emphasizes friendly service and teamwork in a busy retail environment.

Qualifications

• Experience with basic computer tasks and data entry.
• Familiar with common retail technology (phones/tablets).
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to enhance customer service.
• Prepare merchandise in your department per customer needs (e.g., tint paint, cut pipes, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Retail tech

Bilingual

Physical stamina

Computer basics

Tools

POS system

Mobile devices

Job description

Lowe's is seeking a Customer Service Associate in a part-time role at our store in Texas. You will greet customers, help them locate products, and ensure a smooth shopping experience while maintaining the store's appearance and organization.

You will work across departments as needed, assist with loading merchandise, and process orders to meet customer expectations. The role emphasizes friendly service and teamwork in a busy retail environment.