Customer Service Pro — Home Improvement Retail

Lowe's; Seabrook (NH); Presencial; USD 21 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Resumo da oferta

Lowe’s is hiring a Customer Service Associate in Seabrook, NH. You’ll welcome customers, help locate products, answer questions, and ensure a smooth shopping experience across departments.

You’ll assist with store operations, load merchandise when needed, and resolve customer needs with a friendly, professional approach. We value dependable team players who can use a computer and basic retail tech, lift up to 75 pounds, and communicate clearly.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills (preferred)
• Certification in trade related to department (preferred)

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Customer service

Retail experience

Bilingual

Ferramentas

POS systems

Retail technology

Descrição da oferta de emprego

Lowe’s is hiring a Customer Service Associate in Seabrook, NH. You’ll welcome customers, help locate products, answer questions, and ensure a smooth shopping experience across departments.

You’ll assist with store operations, load merchandise when needed, and resolve customer needs with a friendly, professional approach. We value dependable team players who can use a computer and basic retail tech, lift up to 75 pounds, and communicate clearly.