Home Improvement Sales & Service Specialist

Lowe's; Conway (NH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) match

Employee Stock Purchase Plan

Associate discount

Track to the Trades program

Job summary

Lowe’s in Conway, NH is hiring a Customer Service Associate to welcome customers and help them find products for home improvement, answering questions, and delivering friendly, professional service throughout the store.

You may assist with loading merchandise, stocking shelves, and processing orders. The role requires basic computer skills, the ability to stand for long periods, and a willingness to work across departments; bilingual abilities are a plus.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe’s in Conway, NH is hiring a Customer Service Associate to welcome customers and help them find products for home improvement, answering questions, and delivering friendly, professional service throughout the store.

You may assist with loading merchandise, stocking shelves, and processing orders. The role requires basic computer skills, the ability to stand for long periods, and a willingness to work across departments; bilingual abilities are a plus.