Customer Service Pro — Home Improvement Helpdesk

Lowe's; Manitowoc (WI); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Résumé du poste

Lowe's is seeking a part-time Customer Service Associate to welcome customers, help them find products, and provide friendly service throughout the store. You may assist in multiple departments and assist with loading merchandise as needed, while maintaining customer satisfaction and store standards.

Responsibilities include answering questions, locating items, restocking, handling orders, and cross-training in other areas to deliver top-notch service. Bilingual abilities are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Bi-lingual skills

Description du poste

Lowe's is seeking a part-time Customer Service Associate to welcome customers, help them find products, and provide friendly service throughout the store. You may assist in multiple departments and assist with loading merchandise as needed, while maintaining customer satisfaction and store standards.

Responsibilities include answering questions, locating items, restocking, handling orders, and cross-training in other areas to deliver top-notch service. Bilingual abilities are a plus.