Customer Service Pro: Home Improvement Growth

Lowe's Companies, Inc.; Hickory (NC); On-site; USD 27,000 - 36,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Hickory, NC is hiring a Customer Service Associate to greet customers, answer questions, help them locate products, and ensure a welcoming shopping experience throughout the day.

You will interact with customers across departments, assist with stocking and checkout, and collaborate with teams to deliver outstanding service. The role offers flexible schedules, growth opportunities, and access to Lowe’s benefits, discounts, and training programs.

Qualifications

• Experience using a computer for everyday tasks.
• Familiarity with common retail technology such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic.
• Ability to stand for long periods and lift up to 25lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly and professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately.
• Cross-train in other store areas to support the team.
• Prepare department merchandise based on customer needs (e.g., tint paint, cut pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech proficiency

Basic math

Stamina/standing

Tools

Smartphone & tablet familiarity

Job description

Lowe’s in Hickory, NC is hiring a Customer Service Associate to greet customers, answer questions, help them locate products, and ensure a welcoming shopping experience throughout the day.

You will interact with customers across departments, assist with stocking and checkout, and collaborate with teams to deliver outstanding service. The role offers flexible schedules, growth opportunities, and access to Lowe’s benefits, discounts, and training programs.