Customer Service Pro — Home Improvement & Growth

Lowe's Companies, Inc.; Hendersonville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount 10%

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate in Hendersonville, NC to greet customers, help them find products, and address home improvement needs. You’ll engage with shoppers throughout the day, provide product guidance, and ensure customer satisfaction.

The role involves assisting in multiple departments, light merchandise handling, and flexible scheduling. Prior retail or bilingual skills are a plus, with a focus on delivering friendly, accurate service.

Qualifications

• 6 months of computer experience handling input and data.
• 6 months experience with retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly service.
• Assist customers with locating and handling merchandise.
• Stock replenishment by checking shelves and restocking.
• Process orders and deliveries accurately to ensure on-time receipt of merchandise.
• Cross-train in other areas to support best customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer use

Retail tech experience

Customer service basics

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate in Hendersonville, NC to greet customers, help them find products, and address home improvement needs. You’ll engage with shoppers throughout the day, provide product guidance, and ensure customer satisfaction.

The role involves assisting in multiple departments, light merchandise handling, and flexible scheduling. Prior retail or bilingual skills are a plus, with a focus on delivering friendly, accurate service.