Customer Service Pro — Home Improvement & Growth

Lowe's Companies, Inc.; Alcoa (TN); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee-—

Employee Stock Purchase Program

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Alcoa, TN. The role focuses on welcoming customers, helping them locate products, and handling merchandise with care.

Responsibilities include assisting customers, stocking shelves, processing orders, and collaborating across departments to ensure a positive shopping experience. Prior retail exposure and basic math are helpful for success.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by monitoring shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic arithmetic

Bi-lingual skills

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Alcoa, TN. The role focuses on welcoming customers, helping them locate products, and handling merchandise with care.

Responsibilities include assisting customers, stocking shelves, processing orders, and collaborating across departments to ensure a positive shopping experience. Prior retail exposure and basic math are helpful for success.