Customer Service Pro — Home Improvement & Benefits

Lowe's Home Centers, LLC; City of Poughkeepsie (NY); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) plan with company match

Associate Discount (10%)

Résumé du poste

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, knowledgeable service in our New York store location. You will assist with merchandising, basic stock management, and checkout support, adapting to department needs and customer requests.

The role offers hands-on customer interaction, opportunities to grow through cross-training, and potential for bilingual communication to assist a diverse customer base.

Qualifications

• Must be able to use a computer and basic software.
• Familiarity with smartphones/tablets and standard retail tech.
• Proficient reading, writing and basic arithmetic.
• Bi-lingual skills are a plus.
• Trade certifications relevant to department are a plus.

Responsabilités

• Greet customers and deliver friendly, professional service.
• Help customers locate and select products in store.
• Stock replenishment and aisle maintenance.
• Process orders and deliveries accurately.
• Cross-train in multiple departments to improve service.
• Prepare products in department as requested (e.g., paint tinting, cutting).
• Assist customers through shopping or checkout and complete other duties as needed.

Connaissances

Computer literacy

Retail tech experience

Math basics

Customer service experience

Bilingual

Trade certification (dept)

Description du poste

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, knowledgeable service in our New York store location. You will assist with merchandising, basic stock management, and checkout support, adapting to department needs and customer requests.

The role offers hands-on customer interaction, opportunities to grow through cross-training, and potential for bilingual communication to assist a diverse customer base.