Home Improvement Customer Service Pro

Lowe's Home Centers, LLC; City of Plattsburgh (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's in New York is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service. You will assist with locating items, answer questions, and process purchases while maintaining store standards and merchandising.

The role offers part-time hours, flexible schedules, and opportunities to train in other departments, with eligibility for health benefits, tuition assistance, 401(k), and employee discounts.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smart phones and tablets).
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

6 Months Experience using a computer

6 Months Experience using commonRetail

Reading, writing, arithmetic

Prolonged standing

Lifting up to 25lbs

Job description

Lowe's in New York is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service. You will assist with locating items, answer questions, and process purchases while maintaining store standards and merchandising.

The role offers part-time hours, flexible schedules, and opportunities to train in other departments, with eligibility for health benefits, tuition assistance, 401(k), and employee discounts.