Customer Service Pro — Home Improvement

Lowe's; West Saint Paul (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate Discount

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Health insurance options

Job summary

Lowe's is hiring a Customer Service Associate in Minnesota to welcome customers, help them find products, and provide friendly, professional service. You will assist with locating merchandise, answer questions, and ensure customer needs are met throughout the shopping experience.

You may work in various departments based on store needs, with opportunities to learn different product areas, stock shelves, and process orders and deliveries accurately.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in Minnesota to welcome customers, help them find products, and provide friendly, professional service. You will assist with locating merchandise, answer questions, and ensure customer needs are met throughout the shopping experience.

You may work in various departments based on store needs, with opportunities to learn different product areas, stock shelves, and process orders and deliveries accurately.